Can floor managers run the platform from their phones, or is it desktop-only?

The operator console is a modular single-page application built mobile-first. Page-level isolation with lazy-loaded JavaScript bundles, offline detection with a retry queue, idempotent action handlers, and native-grade gestures: swipe-back, pull-to-refresh, bottom-sheet menus, skeleton loaders. The same console adapts to phone, tablet, and desktop without a separate native app to install.

How do owners get a real-time view across the entire fleet of branches?

A live 3D telemetry globe surfaces every tenant centre as a vertical Datatower keyed to live activity. Top stat tiles show centres mapped, sessions and payments in the last 24 hours, plus a rolling 24-hour revenue rollup across the whole portfolio. Activity ticker streams session-start, payment-success, and alert events sourced from the append-only system log. One tap on a centre drills down to its table-status grid, today's sessions, today's revenue, recent events, and the centre's Live Monitor URL.

Snooker King at Snookersoftware.com — The Software Platform Powering Snooker & Billiard Centres

Q: What is your uptime guarantee and how is it measured?

Snooker King runs at 99.9% uptime measured monthly across the production fleet. We publish status at status.snookerking.com. SLA credits apply if monthly uptime drops below threshold.

Q: Can Snooker King integrate with our existing POS, printers, and accounting?

Yes. The platform exposes a REST API and webhooks for every state change. We support ESC/POS thermal printers (any vendor), IoT relays via standard protocols, LHDN MyInvois natively, and accounting export to QuickBooks, Xero, and SQL Account formats.

Q: How is venue data backed up and where does it live?

Each tenant gets logically isolated storage with daily off-site snapshots and hourly point-in-time recovery. Production data resides in the primary region with a hot standby in a second region. On request we offer single-region or in-country residency.

Q: Do you offer on-premises or private-cloud deployment?

We offer four deployment models: shared multi-tenant cloud (default), dedicated single-tenant cloud, private-cloud in your account (AWS, GCP, Azure), and on-premises for enterprise franchise operators with strict residency requirements.

Q: What is your support SLA and response time?

Standard tier: next-business-day. Business tier: 4-hour response, 24/5. Enterprise tier: 1-hour response, 24/7 with named technical account manager.

Q: How do you handle multi-tenant data isolation?

Every query is tenant-scoped at the application layer with database-level row security as a second guard. Audit log captures every cross-tenant administrative action with operator identity, timestamp, and request payload.

Q: What is the upgrade cadence and how do you ship?

Continuous deployment to staging weekly, production deployments fortnightly with zero-downtime rolling updates. Major-version migrations announced 30 days ahead with backwards-compatible API guarantees for 12 months.

Q: How do you handle compliance and audit requirements?

Role-based access control with granular permissions. Append-only audit log spanning every revenue-bearing action. LHDN MyInvois compliance built in for Malaysian operators. SOC-2-aligned controls; certification roadmap available on request.

[ ARCHITECTURE ]

A platform, not a product. 是平台，不是产品。 Sebuah platform, bukan produk.

Snooker King is built the way modern infrastructure software is built. Multi-tenant from day one, hardware-agnostic, instrumented end-to-end, deployable in four different topologies. Snooker King 按现代基础设施软件的方式构建：天生多租户，硬件无关，端到端可观测，并支持四种部署拓扑。 Snooker King dibina mengikut pendekatan perisian infrastruktur moden. Multi-penyewa dari hari pertama, tidak terikat pada perkakasan, dilengkapi pemantauan hujung-ke-hujung, dan boleh dikerahkan dalam empat topologi berbeza.

Multi-tenant by design多租户架构Multi-penyewa secara reka bentuk

Per-client isolation at the storage layer with row-level security as a second guard. Every administrative action carries operator identity, IP, and request payload in an append-only audit log. 在存储层为每个客户端隔离，配合行级安全作为第二道防线。每一个管理操作都会以追加式审计日志记录操作员身份、IP 和请求内容。 Pengasingan setiap pelanggan pada lapisan storan, dengan keselamatan peringkat baris sebagai pengawal kedua. Setiap tindakan pentadbiran direkod dalam log audit hanya-tambah.

row-level-security audit-log rbac

99.9% uptime, measured99.9% 可用性，可量测Uptime 99.9%, terukur

Hot standby in a second region. Idempotent payment ledger. Offline-tolerant POS that reconciles on reconnect. Public status board. SLA credits if monthly uptime falls under threshold. 第二可用区域热备。幂等支付账本。POS 离线可用，重连后自动对账。状态页公开发布，月度可用性低于门槛会自动发放 SLA 抵扣。 Hot standby di rantau kedua. Lejer pembayaran idempoten. POS toleran luar talian yang menyelaraskan semula apabila bersambung. Papan status awam. Kredit SLA jika uptime bulanan jatuh.

hot-standby idempotent offline-tolerant

Open API, hardware-agnostic开放 API，硬件无关API terbuka, bebas perkakasan

REST endpoints for every resource. Webhooks for every state change. Bring your own thermal printer, IoT relay, accounting export. Backwards-compatible API guarantee for 12 months. 每一类资源都有 REST 端点，每一次状态变化都有 webhook。自带热敏打印机、IoT 继电器、会计导出格式皆可，API 向后兼容承诺为 12 个月。 Endpoint REST untuk setiap sumber. Webhook untuk setiap perubahan keadaan. Bawa pencetak terma, geganti IoT, atau format eksport perakaunan anda sendiri. Jaminan keserasian API ke belakang selama 12 bulan.

rest-api webhooks 12mo-compat

[ CAPABILITIES ]

Every system a venue actually needs. 球馆真正用得上的每一个系统。 Setiap sistem yang pusat snooker benar-benar perlukan.

BILLING

Real-time billing 实时计费 Pengebilan masa nyata

Countup, countdown, RFID time-billing, split-bill, partial payments. Prepaid duration packages with grace periods and auto-checkout on expiry. Per-table multi-player session roster with per-slot session state machine, +Round / +Item / End Game routed idempotently through the V2 split-bill flow. Per-slot RFID identity binding with uniqueness-constraint enforcement. Reconciles on reconnect. 正向计时、倒计时、RFID 计时、分单、部分支付。预付时长套餐带宽限期，到期自动结账。每桌多人对局名单含每位独立状态机，+回合/+品项/结束游戏走 V2 分单幂等通道。按位 RFID 身份绑定带唯一约束。重连自动对账。 Kira-naik, kira-turun, masa-RFID, bil pisah, bayaran separa. Pakej tempoh prabayar dengan tempoh tangguh dan daftar keluar auto pada luput. Senarai pemain berbilang setiap meja dengan mesin keadaan sesi setiap slot, +Pusingan / +Item / Tamat Permainan dihalakan secara idempoten melalui aliran bil pisah V2. Pengikatan identiti RFID setiap slot dengan penguatkuasaan kekangan keunikan. Selaras semula apabila bersambung.

PRICING

Dynamic pricing 动态定价 Harga dinamik

Peak/off-peak rates, holiday rules, member-tier discounts. Rules engine, not hardcoded tables. 高峰/非高峰费率、节假日规则、会员阶层折扣，规则引擎，非硬编码表。 Kadar puncak/luar puncak, peraturan cuti, diskaun mengikut tahap ahli. Enjin peraturan, bukan jadual statik.

IDENTITY

Membership + wallet 会员 + 钱包 Keahlian + dompet

Tiered membership, base + bonus credits with FIFO expiry, points, tokens, smart deduction. One identity (email, OTP, OAuth, RFID, QR) across mobile, portal, and front desk. 分级会员，基础+回馈点值 FIFO 过期，积分、代币、智能扣减。一套身份（邮箱、OTP、OAuth、RFID、QR）通用。 Keahlian berperingkat, kredit asas + bonus dengan luput FIFO, mata, token, potongan pintar. Satu identiti (e-mel, OTP, OAuth, RFID, QR) merentasi aplikasi, portal, dan kaunter.

IOT

IoT lighting IoT 照明 Pencahayaan IoT

Lights cut when sessions end. Standard relay protocols, not vendor lock-in. 场次结束自动熄灯，使用标准继电器协议，不绑定单一品牌。 Lampu padam apabila sesi tamat. Protokol geganti standard, bebas daripada penguncian vendor.

F&B

F&B + QR ordering 餐饮 + 二维码点餐 F&B + pesanan QR

Customer-facing QR ordering, full POS with menu management and item modifiers, kitchen display + ticket routing per station, OTP verification, combo + bundle pricing. 客户端二维码点餐，完整 POS 含菜单管理与项目修饰符，厨房显示器+按工位分流出票，OTP 核对，套餐+组合定价。 Pesanan QR pelanggan, POS penuh dengan pengurusan menu dan pengubah suai item, paparan dapur + penghalaan tiket setiap stesen, pengesahan OTP, harga combo + bundle.

REPORTING

Multi-branch reporting 多分店报表 Laporan pelbagai cawangan

P&L per branch, employee performance, reconciled shifts. Export to CSV, accounting, or your warehouse. 分店损益、员工表现、对账班次，CSV、会计或数据仓库导出。 P&L setiap cawangan, prestasi pekerja, syif yang diselaraskan. Eksport ke CSV, perakaunan, atau gudang data anda.

COMPLIANCE

LHDN MyInvois LHDN MyInvois LHDN MyInvois

Native Malaysian e-invoice integration with audit-ready submission and consolidation pathways. 原生马来西亚电子发票，提交与合并通路均符合稽核要求。 Integrasi e-invois Malaysia secara asli, dengan laluan penghantaran dan penggabungan sedia audit.

SECURITY

Audit log + RBAC + staff 审计日志 + RBAC + 员工 Log audit + RBAC + staf

Append-only log of every revenue-bearing action. Granular roles per venue, per branch, per region. Employee identity, shift management, performance attribution, void/discount audit per operator for fraud prevention. 所有涉及收入的操作都进入追加式日志，角色按球馆、分店、区域细粒度授权。员工身份、班次管理、按操作员归因绩效、防欺诈作废/折扣审计。 Log hanya-tambah bagi setiap tindakan yang melibatkan hasil. Peranan terperinci setiap pusat, cawangan, wilayah. Identiti pekerja, pengurusan syif, atribusi prestasi, audit batal/diskaun setiap pengendali untuk pencegahan penipuan.

MARKETING

Promotions engine 促销引擎 Enjin promosi

Coupon campaigns, bulk-generated codes, member-tier-aware discounts, multi-center deployment, redemption analytics. 优惠券活动、批量生成代码、按会员阶层折扣、多中心部署、兑换分析。 Kempen kupon, kod pukal dijana, diskaun sedar tahap ahli, penggunaan pelbagai pusat, analitik penebusan.

BOOKING

Booking module 预订模块 Modul tempahan

Calendar API, deposit-secured slots, no-show analytics, capacity utilisation, group booking, recurring schedules. 日历 API、押金锁定时段、爽约分析、容量利用率、团体预订、循环排程。 API kalendar, slot dikunci deposit, analitik tidak hadir, penggunaan kapasiti, tempahan kumpulan, jadual berulang.

INVENTORY

Inventory module 库存模块 Modul inventori

Real-time stock levels, low-stock webhooks, audit-ready movement log, batch adjustments, multi-center reconciliation. 实时库存水平、低库存 webhook、审计就绪移动日志、批量调整、多中心对账。 Tahap stok masa nyata, webhook stok rendah, log pergerakan sedia audit, pelarasan pukal, pengiraan pelbagai pusat.

COMMS

Communication channels 通讯渠道 Saluran komunikasi

Multi-channel broadcasts (email, push, SMS, WhatsApp, in-app inbox), member-targeted segments, scheduled delivery, read receipts. 多渠道广播（邮件、推送、SMS、WhatsApp、应用收件箱）、会员定向分组、定时投递、已读回执。 Siaran pelbagai saluran (e-mel, push, SMS, WhatsApp, peti masuk dalam aplikasi), segmen disasar ahli, penghantaran berjadual, resit baca.

SOCIAL

Match-tracking module 比赛追踪模块 Modul jejak perlawanan

1v1 match state machine with frame-by-frame scoring, idempotent confirmation flow, multi-game rule presets (snooker, pool, mahjong, carrom), append-only result log, leaderboard rollup. 1v1 比赛状态机，逐局计分配，幂等确认流程，多游戏规则预设（斯诺克、台球、麻将、康乐棋），仅追加结果日志，排行榜汇总。 Mesin keadaan perlawanan 1v1 dengan skor demi rangka, aliran pengesahan idempoten, pratetap pelbagai permainan (snuker, pool, mahjong, karom), log hasil hanya-tambah, papan pendahulu disatukan.

BRANDING

White-label theming 白标主题化 Penjenamaan label putih

Per-tenant branding (logo, favicon, palette, tagline), vanity URLs per centre, per-domain theming, photo + banner gallery, document template designer with live preview. 按租户品牌化（logo、网站图标、调色板、标语）、每中心专属 URL、按域名主题化、照片+横幅图库、带实时预览的文档模板设计器。 Penjenamaan setiap penyewa (logo, favicon, palet, tagline), URL khas setiap pusat, penjenamaan setiap domain, galeri foto + sepanduk, pereka templat dokumen dengan pratonton langsung.

ONBOARDING

Setup & onboarding 设置与导入 Persediaan & onboarding

Wizard-driven tenant provisioning (centre, tables, members, hardware in <2 hours), bulk-import for existing member databases, on-site training for hosts, 30-day money-back rollback path. 向导驱动的租户开通（2 小时内完成中心、桌台、会员、硬件）、现有会员数据库批量导入、主持人现场培训、30 天退款回滚路径。 Pembekalan penyewa dipandu wizard (pusat, meja, ahli, perkakasan dalam <2 jam), import pukal untuk pangkalan data ahli sedia ada, latihan di tapak untuk hos, laluan pulangan wang 30 hari.

OBSERVABILITY

Real-time fleet telemetry 实时车队遥测 Telemetri armada masa nyata

Live 3D telemetry globe of every tenant centre with rolling 24-hour revenue rollup, session and payment streams sourced from append-only system logs, alert ticker for light-control and login failures, per-centre drilldown with table status grid and recent-events feed. 所有租户分店的实时 3D 遥测地球仪，24 小时滚动营业额，场次与支付事件流来自仅追加系统日志，灯光控制与登入失败告警 ticker，单店深入分析含桌台状态网格与近期事件流。 Bola Bumi telemetri 3D langsung bagi setiap pusat penyewa, hasil putaran 24 jam, aliran sesi dan pembayaran daripada log sistem hanya-tambah, ticker amaran kegagalan kawalan lampu dan log masuk, penapisan tiap-tiap pusat dengan grid status meja dan suapan peristiwa terkini.

[ SPECIFICATIONS ]

The technical spec sheet. 技术规格表。 Helaian spesifikasi teknikal.

For the IT lead, the franchise tech committee, and the auditor. Everything you'd ask in an RFP, on one page. 为 IT 负责人、特许经营技术委员会、审计师而设：RFP 想问的，全部在这一页。 Untuk ketua IT, jawatankuasa teknologi francais, dan juruaudit. Semua yang anda akan tanya dalam RFP, dalam satu halaman.

Uptime SLA

99.9% measured monthly, status board public, credits on miss

99.9%

Deployment models

Shared cloud · Dedicated cloud · Private cloud (your AWS/GCP/Azure) · On-premises

4 modes

Data residency

Default: primary region with hot-standby. Single-region or in-country residency on request.

configurable

Languages

English, 中文, Bahasa Melayu shipped — 18 locales available

Currencies

150+ ISO 4217, per-tenant default with multi-currency reporting

150+

Hardware compatibility

ESC/POS thermal printers (any vendor), generic IoT relay (Sonoff/Tasmota/standard MQTT)

open

API

REST + webhooks, OpenAPI spec, 12-month backwards compatibility guarantee

rest+webhook

Operator console

Modular SPA, page-level isolation, lazy-loaded JS bundles, offline detection with retry queue, idempotent action handlers, native-grade gestures (swipe-back, pull-to-refresh, bottom-sheet)

mobile-grade SPA

Mobile

iOS + Android native member app · Mobile-first web operator console (phone, tablet, desktop, same SPA)

iOS · Android · Web

Security

TLS 1.3 only, RBAC, append-only audit log, SOC-2-aligned controls

TLS 1.3

Backup

Daily off-site snapshots, hourly point-in-time recovery, 35-day retention default

35d PITR

Support tiers

Standard (NBD) · Business (4h, 24/5) · Enterprise (1h, 24/7 + named TAM)

3 tiers

Release cadence

Fortnightly production, weekly staging, zero-downtime rolling updates

fortnightly

Modules included

Billing · Pricing · Membership · Wallet · Bookings · Promotions · F&B · Inventory · Communications · Reporting · Match-tracking · Live TV display · Member mobile app

13 modules

Document templates

Proforma, official receipt, transaction slip, consolidated invoice. 80mm thermal + A4 + HTML. Designer with live preview, white-label per tenant.

open template

Member touchpoints

iOS + Android native app · web member portal · QR table check-in · in-app wallet top-up · self-checkout · F&B QR ordering · push + email + SMS + WhatsApp · in-app inbox

8 channels

Fleet observability

Real-time 3D telemetry globe · rolling 24h revenue tile · session + payment event stream · alert feed (light-control + login failures) · per-centre drilldown with table status, today's sessions, recent events, one-tap Live Monitor

live globe

Payment rails

Fiuu (MY) integrated: DuitNow QR · Touch n Go · Boost · GrabPay · ShopeePay · Maybank QR · FPX online banking · Visa/Mastercard/Amex/UnionPay card · Apple Pay/Google Pay/Samsung Pay. HPP live by default; inline DuitNow QR rendering at checkout and Consumer-Presented Mode customer e-wallet QR scan are capability-gated (Fiuu Seamless or OPA contract). Tender-mix preserved inside one transaction; idempotent retry on the Pay action prevents double-charge.

Fiuu HPP

Card-present terminal

cloudECR Pay via Terminal (VT+) accepts physical card and contactless tap at the point of sale; the transaction is settled and reconciled in-platform against the same revenue ledger, no separate terminal batch. Capability-gated behind cloudECR API account provisioning.

VT+ terminal

Shareable payment links

Generate a tokenised payment link from any open bill, deliver it by WhatsApp or email, and settlement posts back idempotently to the originating transaction once the payer completes. No double-post on retry or duplicate link send.

tokenised link

[ FAQ ]

Questions an IT buyer asks. IT 决策者会问的问题。 Soalan yang ditanya oleh pembeli IT.

Snooker King runs at 99.9% uptime measured monthly across the production fleet. We publish status at status.snookerking.com. SLA credits apply if monthly uptime drops below threshold. 我们按月度衡量整个生产集群的可用性，达到 99.9%，状态页公开于 status.snookerking.com，月度可用性低于阈值会自动发放 SLA 抵扣。 Snooker King beroperasi pada uptime 99.9% diukur setiap bulan merentasi armada pengeluaran. Status diumumkan di status.snookerking.com. Kredit SLA dikenakan jika uptime bulanan jatuh.

Yes. The platform exposes a REST API and webhooks for every state change. We support ESC/POS thermal printers (any vendor), IoT relays via standard protocols, LHDN MyInvois natively, and accounting export to QuickBooks, Xero, and SQL Account formats. 可以。平台为所有资源开放 REST API、为每一次状态变化开放 webhook，支持 ESC/POS 热敏打印机（任意品牌）、标准协议的 IoT 继电器、原生 LHDN MyInvois，以及 QuickBooks、Xero、SQL Account 格式的会计导出。 Ya. Platform menyediakan API REST dan webhook untuk setiap perubahan keadaan. Sokongan pencetak terma ESC/POS, geganti IoT melalui protokol standard, LHDN MyInvois secara asli, dan eksport perakaunan ke format QuickBooks, Xero, dan SQL Account.

Each tenant gets logically isolated storage with daily off-site snapshots and hourly point-in-time recovery. Production data resides in the primary region with a hot standby in a second region. On request we offer single-region or in-country residency. 每个租户拥有逻辑隔离的存储，每日异地快照、每小时时间点恢复。生产数据位于主区域，第二区域热备。如有需要，可设置单一区域或本国境内存储。 Setiap penyewa mendapat storan terasing secara logik dengan snapshot luar tapak setiap hari dan pemulihan titik-masa setiap jam. Data pengeluaran berada di rantau utama dengan hot standby di rantau kedua. Atas permintaan, kami menawarkan pemastautinan rantau tunggal atau dalam negara.

We offer four deployment models: shared multi-tenant cloud (default), dedicated single-tenant cloud, private-cloud in your account (AWS, GCP, Azure), and on-premises for enterprise franchise operators with strict residency requirements. 我们提供四种部署模式：共享多租户云（默认）、独享单租户云、客户自有账号下的私有云（AWS / GCP / Azure），以及面向严格本地化要求的企业级特许经营商的本地部署。 Kami menawarkan empat model penggunaan: cloud multi-penyewa kongsi (lalai), cloud penyewa tunggal khusus, cloud peribadi dalam akaun anda (AWS, GCP, Azure), dan di premis untuk pengendali francais perusahaan dengan keperluan pemastautinan ketat.

Standard tier: next-business-day. Business tier: 4-hour response, 24/5. Enterprise tier: 1-hour response, 24/7 with named technical account manager. 标准级：下一个工作日响应。商业级：4 小时响应，24/5。企业级：1 小时响应，24/7，并配专属技术客户经理。 Peringkat standard: hari perniagaan berikutnya. Peringkat perniagaan: respons 4 jam, 24/5. Peringkat perusahaan: respons 1 jam, 24/7 dengan pengurus akaun teknikal yang dinamakan.

Every query is tenant-scoped at the application layer with database-level row security as a second guard. Audit log captures every cross-tenant administrative action with operator identity, timestamp, and request payload. 每一次查询在应用层即按租户作用域过滤，并以数据库级行安全作为第二道防线。审计日志记录所有跨租户管理操作的操作员身份、时间戳与请求内容。 Setiap pertanyaan diskop kepada penyewa pada lapisan aplikasi dengan keselamatan baris peringkat pangkalan data sebagai pengawal kedua. Log audit merakam setiap tindakan pentadbiran merentasi penyewa dengan identiti pengendali, cap masa, dan muatan permintaan.

Continuous deployment to staging weekly, production deployments fortnightly with zero-downtime rolling updates. Major-version migrations announced 30 days ahead with backwards-compatible API guarantees for 12 months. 每周持续部署至预发布环境，生产环境每两周一次零停机滚动更新。主版本迁移提前 30 天公告，并对外承诺 12 个月的向后兼容 API。 Penggunaan berterusan ke staging setiap minggu, penggunaan pengeluaran setiap dua minggu dengan kemas kini bergulir tanpa masa henti. Migrasi versi utama diumumkan 30 hari awal dengan jaminan keserasian API ke belakang selama 12 bulan.

Role-based access control with granular permissions. Append-only audit log spanning every revenue-bearing action. LHDN MyInvois compliance built in for Malaysian operators. SOC-2-aligned controls; certification roadmap available on request. 基于角色的细粒度权限控制；追加式审计日志覆盖所有涉及收入的操作；马来西亚运营商可直接使用 LHDN MyInvois 合规模块；控制项与 SOC-2 对齐，认证路线图可索取。 Kawalan akses berasaskan peranan dengan kebenaran terperinci. Log audit hanya-tambah merentasi setiap tindakan yang melibatkan hasil. Pematuhan LHDN MyInvois terbina untuk pengendali Malaysia. Kawalan selaras SOC-2; pelan tindakan pensijilan tersedia atas permintaan.

The operator console is a modular single-page application built mobile-first. Page-level isolation with lazy-loaded JavaScript bundles, offline detection with a retry queue, idempotent action handlers (no duplicate payments on flaky networks), and native-grade gestures: swipe-back, pull-to-refresh, bottom-sheet menus, skeleton loaders. The same console adapts to phone, tablet, and desktop without a separate native app to install. 运营操控台是一个移动优先的模块化单页应用。按页面隔离的懒加载 JavaScript 包、带重试队列的离线检测、幂等操作处理（弱网下不会重复扣款），以及原生级手势：侧滑返回、下拉刷新、底部弹层菜单、骨架占位。同一操控台自适应手机、平板、桌面，无需另装原生 App。 Konsol operator ialah aplikasi satu halaman bermodul yang dibina mengutamakan mudah alih. Pengasingan peringkat halaman dengan bundle JavaScript dimuat malas, pengesanan luar talian dengan barisan cuba semula, pengendali tindakan idempoten (tiada bayaran berganda pada rangkaian goyah), dan gerak isyarat bertaraf asli: leret balik, tarik untuk muat semula, menu helaian bawah, pemuat rangka. Konsol yang sama menyesuaikan telefon, tablet, dan desktop tanpa aplikasi asli berasingan untuk dipasang.

A live 3D telemetry globe surfaces every tenant centre as a vertical Datatower keyed to live activity (idle, active, just-started). Top stat tiles show centres mapped, sessions and payments in the last 24 hours, plus a rolling 24-hour revenue rollup across the whole portfolio. The activity ticker streams session-start, payment-success, and alert events (light-control failure, login failure) sourced from the append-only system log. One tap on a centre drills down to its table-status grid, today's sessions, today's revenue, recent events, and the centre's Live Monitor URL when enabled. 实时 3D 遥测地球仪以垂直 Datatower 呈现每个租户中心，按活动级别（空闲、活跃、刚开局）发光。顶部指标块显示在线中心数量、24 小时内的场次与支付总数，以及整个投资组合的 24 小时滚动营业额。事件流呈现场次开始、支付成功，以及来自仅追加系统日志的告警事件（灯光控制失败、登入失败）。轻点任何一店即可深入查看桌台状态网格、当日场次、当日营收、近期事件，以及启用了 Live Monitor 的店铺直链。 Bola Bumi telemetri 3D langsung memaparkan setiap pusat penyewa sebagai Datatower menegak yang dikodkan kepada aktiviti langsung (melahu, aktif, baru bermula). Tile statistik atas menunjukkan pusat dipetakan, sesi dan pembayaran dalam 24 jam terakhir, serta hasil putaran 24 jam merentasi seluruh portfolio. Ticker aktiviti menstrim peristiwa permulaan sesi, pembayaran berjaya, dan amaran (kegagalan kawalan lampu, kegagalan log masuk) daripada log sistem hanya-tambah. Satu ketuk pada pusat memaparkan grid status meja, sesi hari ini, hasil hari ini, peristiwa terkini, dan URL Live Monitor pusat tersebut apabila diaktifkan.

Yes. cloudECR Pay via Terminal (VT+) accepts physical card and contactless tap at the point of sale. The transaction is settled and reconciled in-platform against the same revenue ledger as every other tender, so there is no separate terminal batch to match by hand at end of day. The operator triggers the tap from the checkout flow and the card result posts straight back onto the bill. VT+ is capability-gated behind cloudECR API account provisioning on the venue. 可以。cloudECR Pay via Terminal（VT+）支持在收银点刷实体卡及非接触式拍卡。交易在平台内完成结算与对账，与其他付款方式共用同一收入账本，日结时无需另行核对终端机批次。操作员从结账流程发起拍卡，刷卡结果直接回写到账单。VT+ 需在该球馆完成 cloudECR API 账号开通后方可启用。 Ya. cloudECR Pay via Terminal (VT+) menerima kad fizikal dan ketik tanpa sentuh di tempat jualan. Transaksi diselesaikan dan diselaraskan dalam platform terhadap lejar hasil yang sama seperti tender lain, jadi tiada kelompok terminal berasingan untuk dipadankan secara manual pada hujung hari. Pengendali mencetus ketik dari aliran pembayaran dan hasil kad terus dipos kembali ke bil. VT+ dikawal keupayaan di sebalik peruntukan akaun API cloudECR pada premis.

Two ways. For remote payment, the operator generates a tokenised payment link from any open bill and delivers it by WhatsApp or email; when the payer completes, settlement posts back idempotently onto the originating transaction, so a retry or a duplicate send never double-posts. At the counter, the platform can render an inline DuitNow QR for the customer to scan, or scan the customer's own e-wallet QR (Consumer-Presented Mode). Inline-QR and customer-QR scan are capability-gated on the Fiuu contract; the tokenised link works on the standard integration. 两种方式。远程付款时，操作员可从任意未结账单生成带令牌的付款链接，通过 WhatsApp 或电子邮件发送；付款人完成后，结算以幂等方式回写到原交易，重试或重复发送都不会重复入账。在柜台，平台可呈现内嵌 DuitNow QR 供顾客扫码，或扫描顾客自己的电子钱包 QR（顾客出示模式）。内嵌 QR 与顾客扫码需视 Fiuu 合约能力开通；带令牌的付款链接在标准集成下即可使用。 Dua cara. Untuk bayaran jarak jauh, pengendali menjana pautan bayaran bertoken daripada mana-mana bil terbuka dan menghantarnya melalui WhatsApp atau e-mel; apabila pembayar selesai, penyelesaian dipos kembali secara idempoten ke transaksi asal, jadi cuba semula atau hantar pendua tidak sekali-kali mengepos dua kali. Di kaunter, platform boleh memaparkan QR DuitNow sebaris untuk pelanggan imbas, atau mengimbas QR e-dompet pelanggan sendiri (Consumer-Presented Mode). Imbasan QR sebaris dan QR pelanggan dikawal keupayaan pada kontrak Fiuu; pautan bertoken berfungsi pada integrasi standard.

Snooker King — multi-tenant snooker venue management software platform

Snooker King is the multi-tenant software platform powering 500+ snooker and billiard centres across 23 countries. The platform offers a REST API with webhooks for every state change, ESC/POS thermal printer support across all vendors, native LHDN MyInvois e-invoice integration for Malaysian operators, IoT lighting orchestration via standard relay protocols (Sonoff, Tasmota, generic MQTT-compatible devices), four deployment models including shared cloud, dedicated cloud, private cloud in customer-owned AWS/GCP/Azure accounts, and on-premises for enterprise franchise operators. Snooker King ships fortnightly with zero-downtime rolling updates, maintains a 12-month backwards-compatible API guarantee, and operates at 99.9% uptime measured monthly with publicly visible status board and automatic SLA credits. Use cases span single-venue independent operators wanting white-label deployment, multi-branch franchise chains needing centralised P&L with per-branch configuration and regional manager scoping, and software-led brand operators integrating the platform API into their own internal operations consoles. Compliance: LHDN MyInvois Malaysia, SOC-2-aligned controls, append-only audit log spanning every revenue-bearing action, role-based access control with granular per-venue, per-branch, per-region permissions, TLS 1.3 transport encryption.

Snooker King 平台 — 多租户斯诺克球馆管理软件

Snooker King 是多租户软件平台，目前在 23 个国家运行 500 多家斯诺克与桌球球馆。开放 REST API 与 webhook，支持任意品牌 ESC/POS 热敏打印机、原生 LHDN MyInvois 电子发票、标准协议的 IoT 照明继电器，提供共享云、独享云、客户自有账号下的私有云、本地部署四种模式。每两周一次零停机滚动更新，主版本迁移提前 30 天公告，12 个月向后兼容 API。99.9% 月度可用性，状态页公开发布。审计日志覆盖所有涉及收入的操作，基于角色的精细权限按球馆、分店、区域授权，TLS 1.3 传输加密。

Platform Snooker King — perisian pengurusan pusat snooker multi-penyewa

Snooker King ialah platform perisian multi-penyewa yang mengoperasikan lebih 500 pusat snooker dan biliard di 23 negara. Platform menyediakan API REST dengan webhook bagi setiap perubahan keadaan, sokongan pencetak terma ESC/POS merentasi mana-mana vendor, integrasi e-invois LHDN MyInvois secara asli untuk pengendali Malaysia, orkestrasi pencahayaan IoT melalui protokol geganti standard (Sonoff, Tasmota, peranti serasi MQTT generik), empat model penggunaan termasuk cloud kongsi, cloud khusus, cloud peribadi dalam akaun AWS/GCP/Azure milik pelanggan, dan di premis untuk pengendali francais perusahaan. Snooker King menghantar setiap dua minggu dengan kemas kini bergulir tanpa masa henti, mengekalkan jaminan keserasian API ke belakang selama 12 bulan, dan beroperasi pada uptime 99.9% diukur setiap bulan.

The operating system for snooker venues. 斯诺克球馆的操作系统。 Sistem pengoperasian untuk pusat snooker.